Abandoned Contact Form 7 Pro

How To Use & Features

You have to configure it from wp-admin > Contact > Add/Edit Contact Forms (Contact Form 7 needs to be activated before) to use this plugin.

Click on ‘Contact” > “Edit Contact Form”, wherein you will find a new tab “Abandoned Form Settings” along with tabs of Form, Mail, Messages, Additional Settings. Here, you can adjust settings related to Abandoned Form and email fields.

For Abandoned Form Settings

• Enable Abandoned- You can enable/disable Abandoned form functionality.
• Select Email Field- Select the email field for tracking an Abandoned user.
• Select Multiple Field- Enable/Disable Option for multiple forms where you need in Contact Form 7.

Plugin with separate Menu as “Abandoned Contact Form 7 Pro”

For Dashboard

Dashboard page with all abandoned entries details with GUI graph

• Total Abandoned Entries- Displays the total number of abandoned entries processed.
• Total Conversion Entries- Shows the total number of converted abandoned entries
• Successful Conversion Ratio- Indicates how many abandoned entries were successfully converted.
• Total Monthly Abandoned Entries- Displays total abandoned entries chart-wise on a monthly basis
• Total Yearly Abandoned Entries- Displays total abandoned entries in a pie chart format on a yearly basis.

On clicking “Abandoned Users”, you will see the list of abandoned user records who haven’t submitted the form.

For Abandoned Users

Click on any of the Abandoned Users entries to view a respective user’s form details and manage the mail notification settings.

Click on “Action” to send a manual email to that particular user. It will contain the email body with predefined body content and subject line (which you can edit).

In case you have enabled SMTP from “Mail Notification Settings,” you can manage the SMTP settings like username, password, and other details

Settings

For Mail Notification

Use Tags:

{email}

Inserts the email address into the mail body.

{contact_form}

Inserts the form name into the mail body.

{link}

Inserts the page contact link into the mail body.

{filled_date}

Inserts the date when the form was filled into the mail body.

{site_title}, {site_url}, {site_admin_email}, {site_description}

Other special tags to insert site-related information into the mail body.

Mailer Type:

• Default (PHP Mailer)
• SMTP (configurable SMTP settings for mail delivery)

Schedule Notification Time:

• Set the time when notifications should be sent out.

Number of Email Notifications:

• Configure how many notifications should be sent per form submission.

Subject:

• Specify the subject line for the notification emails.

Email Body:

• Design the content of the email body using the tags and site-specific information available.

Also, under the same settings, you can test the mail to check if the SMTP detail is correct or not.

For Admin Email Notification

• Admin Email Notification- You can enable/disable Admin Email Notification functionality.
• Admin Email- Add admin email — supports single or multiple emails.
• Admin Email Body- Design the content of the email body using the tags and site-specific information available.

For SMTP Settings

SMTP Settings:

• From Email Address:
  • Enter the email address that will appear in the 'FROM' field of the email notifications.
• From Name:
  • Enter the name that will appear in the 'FROM' field of the email notifications.
• SMTP Host:
  • Enter the hostname or IP address of your SMTP server (e.g., smtp.yourdomain.com).
• Type of Encryption:
  • None: No encryption is used (not recommended for secure email transmission).
  • SSL/TLS: Secure Sockets Layer/Transport Layer Security, recommended for most servers to encrypt the connection.
  • STARTTLS: Upgrades an existing insecure connection to a secure one (often used with SMTP servers that support it).
• Port:
  • Specify the port number used by your SMTP server.
• SMTP Authentication:
  • Ensure this option is checked 'Yes' to enable authentication with your SMTP server.
• SMTP Username:
  • Enter the username required to authenticate with your SMTP server (often the email address itself).
• SMTP Password:
  • Enter the password associated with your SMTP username.

For General

Disable IP Tracking:

• Enable: IP address tracking will be active, and the IP addresses of users who submit forms will be recorded.
• Disable: IP address tracking will be turned off, and the plugin will not record users' IP addresses.

Webhook API

Enable Webhook:

• Enable Webhook API: Enable or disable the Webhook API feature. When disabled, no webhooks will be triggered.
• Webhook Management Create multiple webhooks, enable/disable them individually, set event-based triggers, and test webhooks in real-time.

UTM Tracking

• Campaign Tracking in Abandoned Entries : The plugin captures UTM details such as Source, Medium, and Campaign and displays them with each abandoned submission. This helps identify where the abandoned lead came from.

Lead Scoring

• Configurable Lead Scoring : Assign a score out of 100 based on factors such as form completion, recovery-link clicks, time spent on the form, and traffic source/UTM data. Administrators can customize the scoring weights.
• Lead Prioritization & Filtering : Store the calculated score with each abandoned submission and display it in the entries and reports, allowing admins to filter and sort leads by score to identify higher-engagement leads.

Exit Intent Popup

• Customizable Exit Intent Popups: Detect when visitors are about to leave and display a customizable popup with a headline, message, CTA button, and dismiss option. Admins can configure the popup content, design, and display rules.
• Lead Capture & Tracking : Use the popup to encourage visitors to complete an abandoned form, while tracking popup interactions and conversions for analytics and reporting.

WhatsApp Recovery

• WhatsApp Reminder Campaigns : Send automated WhatsApp reminders to visitors who abandon a form. Admins can configure WhatsApp API credentials, create message templates with dynamic customer details and recovery links, and set multiple reminder sequences.
• Message Tracking & Management : Schedule recovery messages and track delivery, read, failed, and retry status. Maintain WhatsApp communication logs in the admin panel and provide a test-message option for administrators.

SMS Recovery

• SMS Reminder Campaigns : Send automated SMS reminders to recover abandoned leads. Admins can configure their preferred SMS provider, create message templates with dynamic values, and schedule follow-up reminders.
• Delivery Tracking & Management : Track SMS delivery and failure status, retry failed messages, and maintain communication logs in the admin panel. Provide a test SMS option to verify the provider configuration.

AI Email Suggestions

• AI Message Generation : Use AI to automatically generate personalized recovery email subjects and content based on the lead and industry. Admins can choose different tones such as Professional, Friendly, or Promotional and regenerate content with one click.
• Content Control & Management : Allow administrators to review and edit AI-generated messages before sending. Provide API credential settings, usage controls, generation logs, and graceful handling of API failures or unavailable services.

Abandoned Data Purge Schedule

• Automatically manage and remove old abandoned form entries based on a scheduled cleanup frequency. Administrators can choose how often the cleanup process runs, such as weekly, monthly, or yearly, helping reduce unnecessary stored data and maintain a cleaner database.

Help and Support

• Access helpful resources including documentation, FAQs, and support options in one place.
• Easily submit support tickets or explore guides to resolve issues quickly.
• Stay updated with the latest insights through blogs and newsletter subscriptions.