- Monthly
- Quarterly
-
Basic
$1,200.00
Billed quarterly
-
Professional
$2,400.00
Billed quarterly
-
Advanced
$3,600.00
Billed quarterly
-
Basic$1,200.00
Billed quarterly
Show Features Hide Features- Install Security Patches
- Monthly Activity Report (Task, Bugs & Fixes, Version Updates)
-
Advanced$3,600.00
Billed quarterly
Show Features Hide FeaturesEverything in Professional+- E-commerce Consultation
- Training
- New Feature Development
Basic |
Professional |
Advanced |
|||
---|---|---|---|---|---|
Pricing | |||||
Billed Quarterly | $1,200.00 | $2,400.00 | $3,600.00 | ||
Billed Monthly | $400.00 | $800.00 | $1,200.00 | ||
No. Of Hours Support |
|||||
Value | 20 | 40 | 60 | ||
Installation & Upgradation |
|||||
Install Security Patches | yes | yes | yes | ||
Extension installation | 1 Extension | 2 Extension | 3 Extensions | ||
Graphics Updates - Banners/Product Images | 25 Products | 50 Products | 100 Products | ||
Extension Updates | - | yes | yes | ||
Magento Version Updates | - | yes | yes | ||
Maintenance |
|||||
Site Monitoring with report | Monthly | By Weekly | Weekly | ||
Performance Optimization | (HTML, CSS & JS Optimization) | ( Basic + image optimisation, Varnish configuration ) | (Standard+ CDN integration, Database optimisation and clean up) | ||
Product Addition & SEO | 25 Products | 50 Products | 100 Products | ||
Other |
|||||
Turn Around Time | 24 Hours | 12 Hours | 8 Hours | ||
Support Via | Email + Chat | Email + Chat + Phone | |||
Website & Database Backup | Monthly | Weekly | Daily | ||
Monthly Activity Report (Task, Bugs & Fixes, Version Updates) | yes | yes | yes | ||
E-commerce Consultation | - | - | yes | ||
Custom Development | - | - | Up to 5 Hours | ||
Training | - | - | yes | ||
New Feature Development | - | - | yes |
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Frequently Asked Questions
What does a Magento maintenance package include?
Our Magento maintenance package offers a comprehensive range of services. It includes regular updates, security patches, bug fixes, performance optimization, server monitoring, regular backups, uptime monitoring, and technical support. We ensure that your Magento store stays up-to-date, secure, and operates smoothly.
How often are updates and security patches applied to my Magento store?
We follow a proactive approach to updates and security patches. We monitor the latest releases and apply updates and patches as soon as they become available. Our team ensures that your Magento store is always running on the latest version with the necessary security fixes.
What if my Magento store experiences downtime or encounters technical issues?
As part of our Magento maintenance package, we provide timely technical support to address any issues that may arise. Our team is readily available to resolve problems and minimize downtime. We have the expertise to quickly diagnose and fix issues, ensuring your store remains operational.
How often are backups performed for my Magento store?
We perform regular backups of your Magento store as part of our maintenance package. The frequency of backups depends on your specific requirements and the frequency of changes on your website. This ensures that your data is securely backed up, and in the event of any data loss or system failure, we can restore your website to a previous state.
Can I customize the Magento maintenance package to suit my specific needs?
Absolutely! We understand that every business has unique requirements. We offer flexibility in our Magento maintenance packages to accommodate your specific needs. Whether you need additional services or want to tailor the package to your preferences, we can work with you to create a customized plan that aligns with your business goals.